Last Updated: January 1, 2025
1. Introduction
Welcome to the Privacy Policy for ConstructX ("we," "us," or "our"). This document outlines our steadfast commitment to protecting the privacy of our clients, partners, and website visitors. It details what personal and project-related information we collect to plan, execute, and manage our construction services, how we use and safeguard that information, and your rights concerning your data. Your trust is the foundation of our partnership, and we handle all information with the utmost care and confidentiality.
2. Information We Collect
To provide our professional construction and project management services, we collect data necessary for communication, planning, execution, and billing.
- Information You Provide to Us: We collect personal and business contact information you provide during consultation, bidding, and contracting, such as your full name, company name, email, phone number, and physical addresses (office and project site).
- Project-Specific Information: To execute a project, we handle sensitive project data, including architectural plans, engineering drawings, site surveys, specifications, and permit applications. This is treated as confidential intellectual property.
- Financial Information: We collect financial details, such as bank information or credit details, necessary for processing contracts, invoices, and payments. This information is handled securely.
- Information from Website Visitors: When you use our website, we may collect information you submit via "Get a Quote" or contact forms. We also automatically collect technical data like your IP address to analyze site performance and for security purposes.
- Subcontractor & Supplier Information: We collect contact and business information from our partners to manage project logistics and communication.
3. How We Use Your Information
Your data is used exclusively for legitimate business purposes related to providing professional construction services.
- To Plan and Execute Construction Projects: The primary use of your data is to create project plans, secure permits, coordinate with teams, and manage all on-site and off-site activities.
- To Communicate Effectively: We use your contact information to provide project updates, submit proposals, send invoices, and offer client support.
- To Manage Partners: We share necessary project details with subcontractors, suppliers, architects, and engineers to ensure seamless project coordination.
- For Legal and Safety Compliance: Your information is used to comply with legal requirements, such as filing for permits with municipal authorities and maintaining safety documentation.
- For Marketing: With your explicit consent, we may use your email to send newsletters or showcase a completed project. You can opt-out at any time.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. Your data is shared only under specific, necessary circumstances to fulfill our contractual obligations:
- With Third-Party Project Partners: We share relevant project information with architects, engineers, subcontractors, and suppliers who are directly involved in your project. We only share the information necessary for them to perform their specific roles.
- With Permitting and Government Authorities: We must submit project plans and personal information as required by law to local and state authorities to obtain necessary construction permits and inspections.
- With Third-Party Service Providers: We may share data with trusted technology partners who assist in our operations, such as our accounting software, cloud storage providers for blueprints, or project management platforms, under strict confidentiality agreements.
- For Legal Compliance: We may disclose information if required by law, such as to comply with a court order or to protect the rights, property, or safety of ConstructX, our clients, or others.
5. Data Security
Protecting your personal and project information is a top priority. We implement robust technical and organizational security measures, including SSL/TLS encryption across our website, secure cloud storage for project documents with strict access controls, and secure data handling procedures. Access to sensitive information is strictly limited to authorized personnel who require it to perform their professional duties.
6. Your Data Protection Rights
You have the right to access, review, and request correction or deletion of your personal data, subject to our legal and contractual obligations (e.g., data required for an ongoing project or for warranty periods). To exercise your rights, please contact us directly using the information below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to our team.